HVAC Sales Comfort Consultant

The Sales Comfort Consultant plays a key role in the building of loyalty and trust between our customers and our business. Our Comfort Consultants not only make the sale but create a long-lasting impact on the customer. They are exceptionally focused team members who drive profitable revenue. You work as part of a dynamic and passionate team to ensure desired sales metrics are achieved. You listen to the needs of our customers, and work with them to determine the best solution/new equipment to meet their needs and execute.

Duties and Responsibilities:

Customer Experience:

  • Serve as key liaison between customer and operations team
  • Establish customer rapport including know, like and trust to sell the right products and services.
  • Develop customer relationships, negotiating and closing deals.
  • Provide accurate and complete sales proposals, and seamlessly transfer to the installation team.
  • Create confidant buyers by providing complete and accurate information about our products and pricing.
  • Generate excitement with potential customers and encourage them to spread the word.
  • Verify with the customer preferred install date and note for install coordinator.
  • Own customer retention by providing complete follow ups.

Equipment Knowledge:

  • Industry Experience NOT needed. Will train. Must have the ability to learn.
  • Provide a completed equipment replacement form including all pertinent information including: heat loss calculation, equipment size and dimensions, and equipment location that has been approved by owner
  • Note any additional tools or equipment need for the job IE ladder, chimney linear or Electrician

Communication:

  • Communicate details of job to Dispatch team and any financing terms to the Finance team
  • Collect 50% down payments on projects that are not financed. Partner with finance to collect quickly

Qualifications:

  • Proven track record in sales.
  • Financial and business acumen including the ability to determine if a job is profitable and how operational activities impact results.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Good presentation and public speaking skills.
  • IT competent, previous experience with Microsoft Office and the latest sales applications.
  • Familiar with local codes and can speak to company product lines.
  • Outgoing personality that blends well with a fast-paced, goal-driven environment.
  • Highly organized and detail oriented.
  • Flexible and adaptable to work in a small company

How We Work:

  • High integrity and honesty with a demonstrated history of loyalty and commitment to determination and perseverance.
  • Great sense of humor and positive, can-do attitude, with the ability to determine the right time and place for everything.
  • Driven, motivated, relentless energy to grow the company
  • High degree of integrity, acts with honesty
  • Accountable for results
  • Acts constructively
  • Committed to excellence

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Job Type: Full-time

Ability to commute/relocate: Brea, CA: Reliably commute or planning to relocate before starting work (Required)

License/Certification: Driver’s License (Required)

Work Location: One location

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